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Whether you are planning on outsourcing or are in the business of outsourcing, you need the unparalleled expertise of McCarthy Tétrault, Canada’s pre-eminent technology law/outsourcing practice.

If you are a medium- to large-size company planning to outsource your information technology or human resources, payroll or other business processes, your agreement with your new provider will govern services essential to your survival.

If your business is implementing enterprise-wide technology systems, your agreement with your clients will determine your cash flow for the next five to 10 years.

Canada’s largest companies, including banks, insurance companies and multinational steel enterprises, as well as many medium-sized enterprises and internationally respected technology providers, choose McCarthy Tétrault to help them forge effective outsourcing relationships. They rely on our:

  • Experience. We have handled more outsourcing deals than any other Canadian law firm. We know how to get deals done effectively, efficiently and with a result that both sides can live with for the duration of the relationship.
  • Expertise. Our practice leaders are among Canada's foremost authorities. They live and breathe outsourcing deals. McCarthy Tétrault – and our computer and/or technology law professionals – appear annually in guides to the best of the best in this field. We write the books that keep the legal profession up to date.
  • Depth. Our seasoned professionals have been technology experts for decades.
  • Breadth. We manage every aspect of the most complex, interjurisdictional outsourcing agreements. We partner seamlessly across Canada with our firm’s leading employment, labour, employee pension and benefit, and tax law specialists. In addition to Canadian law, we are knowledgeable about legal requirements related to outsourcing agreements in many other countries. We manage international deals through direct negotiation or working with local counsel as needed.

We offer our seasoned advice every step of the way to help you:  

  • decide whether outsourcing will improve your performance or results;
  • determine the potential value of outsourcing to your business;
  • formulate an effective outsourcing strategy;
  • develop a Request for Proposal process that provides you with a preferred position among potential suppliers;
  • make tactical decisions should the deal require any trade-offs;
  • transition to your new business model;
  • analyze the practical consequences of legal provisions;
  • renew your outsourcing arrangement or sever a rocky relationship; and
  • switch from one service provider to an in-house provider or to another outsourcer.