Matthew is leading the revolution to rethink and reinvent the way law firms can better serve their clients

Through significant conversations with clients, and exploring and listening to their challenges, Matthew is identifying the ideas, technology and processes that are bringing law firms and the provision of legal services into the future. This includes optimizing service deliverability, creating transparency and predictability in fees and leveraging new forms of technology to facilitate those services. Matthew’s unique role in the industry has been and continues to be a catalyst in helping McCarthy Tétrault enhance our response to evolving client needs.

Matthew’s role encompasses responsibility for the firm’s market strategy and approach to client service. He leads the firm’s cutting edge initiatives around innovation, new lines of business, client service, pricing and service delivery, as well as the firm’s client satisfaction measurement program. 

Delivering on the promise of a better client experience

Matthew is also a partner in the firm’s exceptionally well-regarded National Technology Group. He leads market changing commercial deals for some of our most strategic clients. His recent mandates include:

• acting as lead counsel and negotiator in a number of large business process outsourcings, one of which was the largest in its market in Canada;
• complex licensing and alliance arrangements; and
• complex commercial telecommunication transactions.

As a driver of change in the firm and legal industry, Matthew is a sought-after speaker and presenter. He can be found sharing ideas with the global legal community, presenting on an array of topics like the future of the legal profession, re-engineering legal services and technology in the legal industry.

Matthew obtained his LLB in 1994 from the University of Victoria.