Artificial intelligence (“AI”) systems assist humans in many facets of society, including in the legal industry. The inherent flexibility of arbitration allows arbitration counsel and arbitrators to be among the vanguard of the legal profession in adopting artificial intelligence and other technologies. The utility of AI in arbitration ranges from its use in the e-discovery and document review processes to performing legal research and drafting tasks. On the flip side, the use of AI in arbitration can be cost prohibitive, presents administration of justice concerns, and AI remains an inadequate substitute for lawyers and experts, especially in relation to complex disputes. For a detailed analysis on the pros and cons of the use of AI in arbitration, see the post from our cyber/data and technology group here: Arbitration and AI – friends or foes? | McCarthy