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Quality Assurance Engineer

Offices

Toronto
Vancouver
Calgary
Montréal

Posting Date

August 02, 2022

Position type

Permanent

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the tenth consecutive year in 2022 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position can be based out of Toronto, Montreal, Calgary or Vancouver. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Quality Assurance Engineer, you will be:

  • Supporting the Manager with testing/validating various applications to manage risks and reduce negative impact to business operations. Responsibilities include but not limited to:
    • Planning, designing, leading, participating and executing test scenarios.
    • Coordinating deliverables, resolving issues, identifying dependencies and roadblocks.
    • Writing, revising and verifying test plans, processes and procedures to confirm the quality of the solution being implemented or upgraded.
    • Executing tests including functional, system, integration, regression, user experience and user acceptance testing to manage risks and ensure a positive user experience while promoting user adoption.
    • Performing triage, troubleshooting, and analysis of issues to determine nature of the issue and steps to resolve.
    • Providing non-production and production environment support assistance when required.
    • Providing testing reports to key stakeholders e.g. IT Management, Trainers, project managers and business leads.
    • Identifying opportunities and trends.
    • Developing recommendations for review and consideration.
    • Ensuring core functionality core application tools/technologies is maintained.
  • Supporting the Manager in the development and operationalization of the QA Centre of Excellence (CoE). Development and operationalization includes:
    • Developing and maintaining QA Standards.
    • Providing consultation and informational overview sessions to promote the value and benefits of testing.
    • Meeting with stakeholders to solicit feedback on the testing practice, identifying opportunities for improvement and reinforcing testing best practices. Stakeholders include IT, Project Management Office, Vendor Management Office, HR, Finance and other business partners.
    • Representing Quality Assurance team.
  • Vetting and creating knowledge articles and conducting knowledge transfer sessions to relevant team members.
  • Ensuring QA activities are appropriately governed and continually assessed to identify potential improvements.
  • Maintaining updated knowledge of industry trends and advancements through education, personal research and participation in focus groups.
  • Providing advice and recommendations to the Manager, Quality Assurance on opportunities and testing best practices to mitigate risks and promote user adoption.

As our ideal candidate, you will have:

  • Extensive experience in QA lifecycle.
  • University education.
  • Minimum 5 years practical experience with IT principles, testing theory and methodologies.
  • Minimum 5 years proven track record in executing test plans, including analysis, script design, execution and issue management.
  • Experience in a Professional Service organization is an asset.
  • CAST or CSQA certification or equivalent in testing principles is an asset.
  • Bilingualism (French/English) is an asset.
  • Exceptional attention to detail with excellent analytical and problem-solving skills.
  • Great team player and able to work efficiently and effectively with minimal supervision.
  • Good time management skills.
  • Ability to handle multiple concurrent pieces of work, and appropriately applying judgment about the prioritization of effort.
  • Capacity to handle high pressure situations and tight deadlines.
  • Strong organizational, work management and time-management skills.
  • Excellent interpersonal, oral, and written communication skills.
  • Job Knowledge: Ability to acquire, apply and maintain a body of knowledge related to the field
  • Effective use of Technology: Exceptional computer knowledge and ability to keep up-to-date with changes in technology and latest information.
    • Knowledge and experience of tracking applications e.g. Teams/SharePoint, ServiceNow.
    • In-depth knowledge of test automation (recommendations and execution).
    • Knowledge and experience with remote access technologies including Citrix and VPN.
    • Knowledge and experience with Office Suite and document management systems.
    • Expertise in one or more of the following: Perl, Java/Java script, Python, C#, PHP, Ruby, SQL, XML, HTML.

As a member of the McCarthy team, you will have access to:

  • Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
  • Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
  • A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
  • Strong community involvement and a commitment to equity, diversity and inclusion.
  • A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to apply:

We invite you to submit your application to [email protected]. We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.