Staff

Description

We are recruiting an enthusiastic, service-oriented Library Technician to join our Technical Services team.  Reporting to the Senior Director, Library Services, in conjunction with the Director, eLibrary Technology, this position is part of a multi-office team that provides centralized technical services that support the management of the firm’s external and internal information resources.

Responsibilities

• Managing acquisitions including updating and maintaining accurate records, ordering items and following up with orders, tracking new publication dates, generating various reports, assisting in collection development, and updating and revising information pertaining to the acquisitions module.
• Collaborating on cataloguing resources, maintaining the integrity, standards and consistency of the collection.
• Providing user support, training and orientation on the OPAC.
• Managing serials including maintaining and updating records in a matter consistent with recognized library standards.
• Liaising with publishers and sales representatives to resolve various issues.

Qualifications

• Detail oriented individual who approaches challenges with a sense of ownership, enthusiasm and initiative and with a focus on client service excellence. 
• Ability to function at a high level both as an individual and a team member is essential. 
• Collaborative and prepared to share comments and observations with the team. 
• Strong time-management skills ensure that you can work on multiple priorities simultaneously. 
• Strong technical skills are critical for this role.
• Library technician diploma.
• Mminimum of three (preferably five) years experience in a library/information centre environment, ideally in a corporate or legal setting.
• Advanced knowledge of library procedures and extensive experience with integrated library management software applications. 
• Physical ability to shelve books and lift boxes is required. 
• Equivalent combinations of education and experience may be considered.

Please submit resumes to:

Mary Pesce
Human Resources Assistant
mpesce@mccarthy.ca
Fax: 416-601-8829

We thank all applicants for their interest in McCarthy Tétrault, however, only chosen applicants will be contacted.

Description

Key responsibilities

• Delivers and coordinates various resources to ensure consistent quality service to all IT users across the Firm in a timely manner.

Position-related requirements/education

• College diploma in Computer Systems, Systems Administration, or related technical discipline.
• Minimum of three years of related experience preferably in a professional services environment or a Service Desk.
• In-depth knowledge of current tools (such as MS Office suite 2010, Windows 7, document management, and more particularly advanced Word functions (styles, tables of content, automatic numbering, cross references, etc).
• Knowledge of Service Desk support tools (PropWeb, Remedy, Support Magic, Incident Monitor).
• Capacity and desire to continue to learn about new and upcoming networking features and about software packages.
• Excellent analytical and problem solving skills.
• Availability to work outside regular business hours on a rotating schedule.
• Excellent client service skills.
• Works well with others – teamwork.
• Flexibility (ability to work effectively within a variety of situations, readily adapting to changes).
• Fluently bilingual in French and English, both written and oral.

Responsibilities

• First level support (document, troubleshooting, escalate and liaise with other IT teams when required)
• Coordination of special requests from users
• Installation, configuration and testing of applications
• Maintenance of technical material
• Participation in the development of technical documentation
• Occasional one-on-one training to internal clients
• Management of loans for technical material (including setup and testing)
• Any other duty as assigned.

McCarthy Tétrault offers a great work environment, competitive salary as well exceptional fringe benefits.

Please send your résumé under confidential cover to the following address:

Human Resources Department
McCarthy Tétrault LLP
recrutement@mccarthy.ca

Description

In this position, the senior Network Analyst contributes to the team as a subject matter expert in the monitoring, support and troubleshooting of system hardware, software and networking, as well as in the evaluation, recommendation, design, configuration and implementation of new solutions or upgrades; may coordinate various resources to obtain operational results; may be involved in planning team initiatives and project management of team projects.

Responsibilities

• Monitors, maintains, and upgrades the firm wide physical hardware, software, and networking infrastructure for optimal operational performance and reliability, utilizing team tools and monitoring systems.  Develops and maintains related documentation and procedures.  Liaises with all other local administrative departments for planned support and maintenance.
• Provides supervisor with assistance in developing predictive analysis of firm-wide network trends, performance, activity and security.  Assists in assessing critical infrastructure components in order to recommend improvements to accommodate growth, sustain or improve performance levels and security.
• Analyzes firm-wide core services reliability, performance and security issues, identifies exposures to the firm.  Benchmarks core services trends; documenting all incidents of anomalous activity.  Utilizes this data to proactively recommend improvements to firm technologies and procedures.
• Provides 2nd level support for Technology Infrastructure related issues escalated via Systems Operations and Support Services or alerted via monitoring systems. 
• Assists Support Services in providing reliable and responsive system availability to firm-wide users. Troubleshoots firm wide physical hardware, software and networking infrastructure to resolve issues within committed SLAs.  Prepares incident analysis reports and knowledge articles as appropriate.  Works with System Operations and Support Services to upgrade understanding, skills and knowledge base.
• May evaluate and recommend network hardware, operating systems, patches and supporting software.   Prepares a project charter, implementation plan and schedule for approved solutions or improvements.  This involves identifying, installing, configuring and testing core services and server applications.  Cross trains TI team to ensure proper coverage and support of all core services technologies.
• Documents and maintains system design, configuration, performance benchmarks, firm standards, and system procedures.
• Keeps current with new technologies within the industry and legal community.
• Other duties as assigned.

Qualifications

• College degree in computer systems.
• Six to ten years of relevant experience, ideally in a professional services environment.
• Experience in Network Operating Systems (Microsoft Windows 2003/2008); Directory Services (Microsoft AD, GPO, LDAP); Cisco switches and internetworking and Network Protocols (TCP/IP, BGP, EIGRP, STP).
• Experience in Network Services (QoS, 802.1x, DNS, DHCP, SNMP, SMTP); Network Management Systems (SNMPc, SCOM, SCCM, HP SIM, APC, NetBotz); Network Security (Cisco ASA, ACS, SSL VPN, 2FA) and Network Storage (HP Storage SAN and ISCSI).
• Experience in Virtualization (Hyper-V); RDBMS (MS SQL Server); Internet Security Services (Web Gateway and Application layer firewalls) and Wireless Infrastructure (Cisco)
• Experience in Messaging Services (MS Exchange 2007/2010, Archiving, Gateway Security); Microsoft SharePoint; WAN Optimization; Anti-malware Solutions (Client and server); Communications Network (VoIP, Lync, Conferencing) and bilingualism (French and English) is an asset.

Please submit resumes to:

Mary Pesce
mpesce@mccarthy.ca
Fax: 416 601-8829

We thank all applicants for their interest in McCarthy Tétrault, however, only chosen applicants will be contacted.

Description

McCarthy Tétrault LLP seeks a Paralegal to join our Real Property & Planning department.  The successful incumbent will provide senior level paralegal support for acquisitions and sales of various types of commercial properties, sales of condominium developments, financing and re-financing transactions, and land development matters.

Qualifications

• Applicants must have a minimum of 8 years of related work experience.
• Proficient with Word, Adobe 10, Excel and E-file document preparation.
• Have a solid understanding of the BC land title registration requirements. 
• Possesses the ability to work independently with minimal instruction and guidance, multitask, work well under pressure (i.e., with tight time deadlines).
• Is resourceful while paying close attention to details.

Please submit resumes to:

Lori Maida
Director, Human Resources
T: 604-643-7914
F: 604-622-5663
lmaida@mccarthy.ca

We thank all applicants for their interest in McCarthy Tétrault, however, only chosen applicants will be contacted.